Lead UX Designer
@Amazon
UX Leader specializing in high-complexity enterprise systems.
I bridge the gap between sophisticated business logic and intuitive design—leveraging a background in SCM to build tools that drive operational impact.
Recent Work
Led end-to-end UX strategy and design for internal IT support tools at Amazon, delivering globally scalable solutions, ranging from AI-powered self-service to proactive desktop alerts that improved employee productivity, reduced support contact, and elevated design quality across the organization.
